At ReSource, our growth is fueled by our passion and determination to provide the best in point of sale hardware, support, and customer service. It's sincerely heartwarming when we receive letters like the one below from John Busse at Epicure Bistro in Barrington, IL.
Read on as John explains how the team at ReSource POS and Digital Dinging POS quickly helped out when their former POS system, Silverware POS, was failing and not providing the support they needed - resulting in unnecessary downtime and a loss of sales.
Epicure Bistro: www.lapetitecreperie.net/
July 2, 2015
Mr. Adam Geenen
ReSource Point of Sale, LLC.
1765 N Elston Ave.
Chicago, IL 60642
ReSource POS and Digital Dining saved us and I cannot thank you and your team enough. We were in dire straits when we first spoke. Our Silverware POS System was failing and above all, we could not get support. The lack of support by Silverware drove us and our servers to our wits end.
It was lucky for us that I contacted you at ReSource POS to see if you could help us. Your ability to very quickly deploy Digital Dining for us (within 3 weeks) was extraordinary.
Having had poor support by Silverware, it was paramount to us that any new partner for us would have to provide excellent support. ReSource POS delivered. The Digital Dining Deployment was on-time and your technicians, Carlos and Brian, stayed extra days to ensure we were running smoothly.
Overall again, our restaurant would like to thank you and the team at ReSource POS for your rapid and professional response to our difficult situation.
Posted by Kelly McCahon